In our just-published Cutter Benchmark Review article (see “Linking IT Budgeting, Governance, and Value,” Vol., 8, No. 7), Tom Bugnitz and I report that only 27% of managers of large companies believe their IT is superior to that of their competition. (By “large,” we mean companies with more than US $50 million annual spend.) For all companies, regardless of size, only 39% of managers believe that their company’s IT is superior. Wow. Forget about the idea that a manager may not actually know what his or her competitor’s IT is and how it compares. Forget about the problem of separating IT from IT-enabled business and management process — for, of course, that’s what really matters. …
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