According to some observers, the new generation of workers entering organizations are different. This generation, sometimes labeled “millennials” or “digital natives,” number almost 70 million–greater than the prior “gen Xers” (51 million) but somewhat smaller than the generation of “boomers” (83 million). Some are suggesting that these digital natives, having grown up in an environment rich in information technology, approach knowledge work differently and present challenges for current management and organizational practices. Have you noticed any differences in work habits as new hires enter your organization? We put together a short scenario that illustrates what some see as how these new workers may be different. Here is how it begins: Jeri Smith heads down the …

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