This coming year, government leaders will be looking for the most cost-effective means of operational stability for their level of government.
Public sector executive leaders will take specific steps to assess their organization (both operations and information technology) to determine the most cost-effective means for business operations. For the IT organizations, this means taking a detailed look at the utilization of operational disciplines, governance and business alignment methods. In addition, decisions will have to be made regarding human capital replacement, training and/or selectively sourcing required technology operations and functions.
At the same time, executive leaders will be faced with making decisions on modernization of systems and productivity applications. Progressive executive leaders will utilize an unbiased and trusted advisory firm to help them transition to a new business model of technology support rather than depending on a vendor strategy, which is usually based on selling product or software. Overall cost of 0perations will drive critical decisions for public sector leaders.
[Editor’s Note: This post is part of the annual “Cutter Predicts …” series.]