In “Making Managerial Dashboards Meaningful” (Cutter IT Journal January 2013), the authors discussed the criteria and measures a dashboard needed to provide managers with reliable key performance indicators. All agreed on the need to choose carefully both the data displayed and the type of visualization to use. The “right” data, the “right” visualization, and the alignment of the data to the business goals supporting the dashboard user are necessary to support better decision making.
In an upcoming issue of Cutter IT Journal we will take this one step further by exploring the creation of “Smart Dashboards” — ones that will provide even more intelligence and that “go beyond” the capabilities of current dashboards.
We use the term “Smart” as in smart phone to describe what we mean by “going beyond”. Smart phones are “smart” because they seem to be somehow intelligent. They know where we are and can recommend a restaurant nearby. They find out where we work and inform us about the traffic along our route. They can answer questions like: “what will the weather be tomorrow?” and so on.
We envision a Smart Dashboard that will determine what information to display based on changes to any available, real-time, or historic data. This information could then be delivered to a smart device for business executives to monitor key business indicators and make decisions the moment they need it.
This issue of Cutter IT Journal seeks insight on how a new era of Smart Dashboards can provide business executives with the real-time insight they need to be more agile and efficient in their decision making process.
Topics may include, but are not limited to, the following:
* What type of data should a Smart Dashboard provide? How can this data/knowledge be collected, elaborated, and displayed?
* What are the challenges of creating Smart Dashboards?
* What kind of security measures need to be considered?
* Which contextual factors (such as the location in a phone) should dashboards consider and how should these contextual factors be combined with traditional information to provide more value to its users?
* Which concrete features should a Smart Dashboard provide that are not currently being provided? How can they be implemented?
* How can we ensure that the users trust what the Smart Dashboard displays?
* How can we ensure that the dashboard does not become “too smart”, i.e., does things that the users do not want?
SEND US YOUR ARTICLE IDEA BY 21 MARCH
Please respond to the Guest Editor Giancarlo Succi at gsucci[at]cutter[dot]com, with a copy to Christine Generali, cgenerali[at]cutter[dot]com and include an extended abstract and a short article outline showing major discussion points.
ARTICLES DUE 25 APRIL 2014