The adoption of cloud-based solutions for document sharing and collaboration has been increasing. The myth that there is absolute security inside the firewall and absolute chaos outside is crumbling. And in an age of mobile workforces and fuzzy enterprise boundaries, it makes little sense to continue to believe in the “walled fortress” model of security. This means that the market for content management systems is going to change dramatically.
Many organizations will have a harder time justifying the license and support cost of a solution like SharePoint. Google, Dropbox and others are becoming more credible as enterprise solutions in the cloud. The established vendors need to offer cloud solutions, while their sales of on-premise suites will suffer.
Advice to customers: dust off your IT sourcing guidelines and don’t assume that because you are managing confidential information, it is necessarily best to manage it in-house.
[Editor’s Note: This post is part of the annual “Cutter Predicts …” series.]