In First, Break All the Rules,1 management consultants Marcus Buckingham and Curt Coffman report that an employee’s relationship with his or her manager is key to that employee’s success and long-term happiness in the organization. Moreover, if people have friends at work, they are more likely to be successful and happy at work. In an agile team, it’s easy to build camaraderie among team members. But if a technical person’s primary affiliation is with his or her colleagues on an agile team, how does a manager build the relationship key to retention? [...]


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