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Lou Mazzucchelli

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Lou Mazzucchelli is a Fellow of the Cutter Business Technology Council and a Senior Consultant with Cutter's Business Technology Strategies practice. He specializes in consulting with C-level executive on IT and management issues. Read more ...

 

Well, it’s happened.  AT&T announced this week that it will abandon its wireless unlimited-data pricing plan in favor of usage-based model.  I have been opining about this particular issue for many years — any kind of “all you can eat” pricing model has always struck me as sub-optimal, and my reaction to the growing popularity of flat rate Internet connection pricing based on connection speed is the same as my reaction when Pets.com offered free shipping on 50-pound bags of dog food back in the day:  buy all you can, ’cause this deal can’t last. Internet customers (at least in the US) seem to have figured this out.  Their usage of bandwidth continues to grow …

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There is a problem that is festering in many IT organizations: the old maxim “think before you do” has been replaced with “do.” I suggest that part of the problem is that the computer industry has been a little too successful selling its products. Rapid and rabid proliferation of PCs and PC software has given users a sense of mastery of the technology that is, in the main, unwarranted. Most drivers, when asked, will rate themselves “above average,” yet I wouldn’t want to run into them on a racetrack. Likewise, many, if not most, business PC users have been lulled into a false sense of IT competence by virtue of their dalliances with spreadsheets, word …

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A primary function of IT architecture is managing change. This change happens at varying rates in and between levels of abstraction (think of wind moving at different speeds at different altitudes). So we can think of “horizontal” change — change in time within a particular level — as well as “vertical change” — the relationship between one level and another. A robust IT architecture maximizes the potential for improvements in all levels while minimizing the negative impact of change between levels. Sometimes IT architecture emerges through acquisition. In the old days, vendors imposed architecture that was bundled with their software development products. (Why would anyone have otherwise considered something like systems application architecture [SAA]?) As …

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