Author

Mark Peterson

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Mark Peterson is a Senior Consultant with Cutter Consortium’s Business Technology Strategies practice. Mark has extensive experience in business and IT strategy development, organizational redesign, portfolio management and IT value discipline integrations to client environments. Read more ...

Dec 192014
 
Ensuring Data is Protected will be Demanded in 2015

In 2015, almost every CIO will be tasked with assessing their organizations and technology to ensure data and confidential information is protected. Current Situation Target, Home Depot, Staples, who’s next? These are just the most recent retail outlets that made the news. What is not making the headlines are the multitude of private- and public-sector organizations that have been hacked and lost data and information — many times totally unaware until after the fact. Pain Why is security so important for IT leaders in 2015? Because it cost a LOT of money once you have your network and systems breached! South Carolina recently lost large and significant quantities of data from its Department of Revenue Read more

Dec 302013
 
All Gov't Levels to Search for Cost-Effective Operational Stability

This coming year, government leaders will be looking for the most cost-effective means of operational stability for their level of government. Public sector executive leaders will take specific steps to assess their organization (both operations and information technology) to determine the most cost-effective means for business operations. For the IT organizations, this means taking a detailed look at the utilization of operational disciplines, governance and business alignment methods. In addition, decisions will have to be made regarding human capital replacement, training and/or selectively sourcing required technology operations and functions. At the same time, executive leaders will be faced with making decisions on modernization of systems and productivity applications. Progressive executive leaders will utilize an unbiased and Read more

Dec 242012
 
Keeping an Eye (IV&V) on the Business

Having recently conducted a survey of the Department of Corrections in each of the 50 states, we found their systems ages ranged from 5 years- to more than 35 years-old, with a mean average system age of over 20 years. This inventory of aging systems is driving a new wave of modernizations and, unfortunately, project failures as well. So, in 2013, we’ll see the wave of modernization for many government entities in the US (particularly large counties and states) continue. Inasmuch as there are a significant number of systems being selected and installed, we still find that many of the organizations try to manage this process by themselves. No Definition of Business Requirements Unfortunately we Read more

Dec 222012
 
From Crowd Sourcing to WorkSourcing™

Crowd sourcing, through various social media sites as well as commercial sites such as Amazon’s Mechanical Turk, has become a common form of collectively gathering knowledge. Though forms of professional collaboration, commonly known as concurrent engineering or concurrent collaboration, have been around for years, an emerging trend for both public- and private-sector businesses deviates from that concept in that knowledge is shared across corporate and business unit barriers and into an individual’s personal/professional network and beyond. Blogs and even message boards have been a basis for some of this activity; however more global efforts for specific problem solving approaches are taking place with amazing results. Consider Foldit. Foldit is a website developed to attract individuals Read more

Dec 222011
 
Systems Improvements for Government

Numerous State, County and Municipal entities are facing difficult times managing finances and workforce cost. With the continued economic slump, government and its departments/business units are experiencing tighter budgets and are insisting upon greater value from investments. At the same time, financial and budgeting systems have aged to the point where it’s time to look at replacing them. While still useful, many existing business systems are lacking integration capabilities, hindering much-needed increases in workforce efficiency and effectiveness. New systems come with high expectations for improvement. Financial ERP systems for State, County and Municipalities will be a major focus area for replacement and upgrades. While IT organizations have been prominent in developing project management offices (PMOs) Read more

Dec 172010
 

The iPhone 4.0 and the Android phone have significantly raised the bar for government and commercial business application developers. The application developers for these two phones have hit the target dead on. A new standard of application design is now on the market for all to see: usable code that directly provides time savings and innovation while making work significantly more effective and efficient. They’ve already changed the way I shop is a couple of ways, such as: Scan, compare and shop. I can scan a store item on the shelf, while my phone finds the same item in stores within miles of me along with pricing comparisons. Got gas? I can find the price Read more

Dec 162010
 

  Leadership IT Organizations (ITOs) are focusing on implementation and integration of three key Value Accretion disciplines over the next 12 months. The continuing uncertainty of the economic climate over the next 12 to 18 months is moving Governors, County Executives and City Mayors and Managers to increasingly look for both short-term and long-term cost reductions in operations. Rather than focusing on downsizing and hoping to fill vacant positions next year, I believe savvy IT Leaders will move their IT organizations toward a “Business within the Business” applying three critical disciplines on an enterprise basis. These three Value Accretion disciplines include a clear focus on: Developing a Program/Portfolio Management Office Increasing Project Management Maturity, and Read more