For many years,Tom Bugnitz and I have been recommending that IT organizations think of themselves as a service business, with five fundamental service portfolios.

The Application Portfolio (e.g., providing the applications and support to business units)
The Project Portfolio
The Infrastructure Services Portfolio (e.g., e-mail, network attach, remote access)
The User Services Portfolio (e.g., help desk, PC repair)
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The advent of e-books into a world previously populated almost exclusively by physical books is no more a threat to literate societies than was the book’s eventual replacement of papyrus scrolls. Sure the e-book is a different creature, with different characteristics, mainly because of its purely digital format. But I believe the e-book is mostly [...]

Cutter Senior Consultants have made lots of predictions for 2010 (and the years that follow). I’m sure you’ve also seen many predictions from others. And you’ve probably had your fill of “a look back at 2009″ and “best of” articles. So we thought it would be fun to add a twist to all this soothsaying: [...]

Over the last week we’ve received predictions from more Cutter Senior Consultants. Here’s a preview of the latest additions:

Rebecca Herold: Bigger privacy breaches than any that have occurred so far on social media sites will occur as a result of no information security or privacy pre-planning at many to most of these organizations.
James Odell: systems will [...]

The crystal ball gazing continues. Here are more excerpts from Cutter Senior Consultants’ predictions for 2010 and beyond.

Dave Rooney: Agile Software Development will follow the same pattern as two other game-changing trends — Relational Database Management Systems and Object-Oriented Programming over the upcoming decade.
Claude Baudoin: Expect contractors and consultants to be in demand, and many [...]

With the new year upon us, we asked Cutter’s Senior Consultants and Fellows for their business technology predictions. Their perspectives — as always — are quite thoughtful, thought-provoking, and varied. Projections cover the changing role of the CIO, what will happen in enterprise architecture, the increasing adoption of agile, the explosion of cloud computing, the [...]

Enterprise architecture (EA) has become a mainstream activity in large or information-intensive organizations. Several years ago, Cutter IT Journal covered the emerging best practices in EA, and since then readers have requested that we check back to explore how things are evolving. What are EA programs focusing on in [...]

I’ve got a tune stuck in my head again today. Perhaps this happens to you ocassionally too. It’s triggered subliminally by means totally unrelated to music. Fortunately for me, now that my children have grown into teenagers, the tune is less likely to be The Wheels on the Bus Go Round and Round or The [...]

In a conversation earlier today with Keith Harrison-Broninski, Keith said something that was just too good not to share:
Generally the IT world is starting to bounce back, it seems. Personally I feel that the recession is a welcome opportunity for IT. So much IT investment is done without real business benefit:

Name-only BPMS installations for SOX [...]

Nearly six months ago, the subject for this month’s Cutter IT Journal was conceived, and I was flattered to be invited to serve as the guest editor. Through the collective volunteer efforts (involving thousands of hours) by seven outstanding contributing authors, the set of cutting edge opinion, entitled “The Rise of the Semantic Enterprise”, [...]