Category

Business Technology Trends

Opinion on the technology, business, and social trends that are impacting enterprises worldwide.

Mar 212017
 
The Truth about Transformation

According to Dr. Stephen J. Andriole, Cutter Fellow and Professor of Business Technology at Villanova University, most professionals think digital leverages emerging technologies. However, Steve Andriole’s experience tells a different story: “The truth is that most transformational leverage comes from operational and strategic technology rather than emerging technology. This is because many business models and processes are antiquated, as evidenced by the relative ease with which, for example, Uber and Airbnb cut directly into the taxi and hotel markets. Of course, there are countless ways emerging technology can improve — and even disrupt — processes and even whole industries, but the real leverage lies with operational and strategic technology, especially when they are leveraged together. “Does this mean that Read more

Feb 162017
 
Is your organization a disrupter? Has it been disrupted?

There’s no denying the disruption resulting from new business models enabled by digital technologies. From Uber turning the taxi industry on its head, to Facebook/Venmo blindsiding the banking industry by becoming a player in funds transfer, both organizations and entire industries are having to rethink value — how they create it and how they capture it. If you’ve been involved in transforming your company’s business model, or creating an entirely new business model, we invite you to share your story. If you’ve had to regroup to face new competition — made possible by digital technologies — we invite you to share your story, too. Cutter Consortium will publish a special “From the Field” report later Read more

Jan 112017
 
Call for Papers: Business Opportunities in the New Digital Age

The business world is poised for an unprecedented wave of innovation. Technological advances such as augmented reality, virtual reality, cognitive assistants, 3D/4D printing, personalization, conversational interfaces, drones, deep learning, predictive analytics, the Internet of Things, blockchain, new payment systems and affective computing play major roles in driving and enabling the next wave of innovation in business. These technologies – combined with new business models facilitated by social/collaborative commerce, shared services/economy, and crowd sourcing – will have a profound influence across the business world. Furthermore, businesses need to cater to the newer expectations and demands of a younger generation (selfi-generation, digitally-embedded generation) of customers. So, business is not going to be as usual, again! Where is Read more

Dec 092016
 
Call for Papers -- Information Superiority and Digital Capital: Driving the New Normal

The concepts of Information Superiority and Digital Capital will increasingly shape the business strategies and operations of organizations that face the digital- and hyper-competition that’s so common today.   Information Superiority was first introduced to the management world by Paul Strassmann, who defined it as “the capacity to increase economic value faster than the competition.” Strassmann’s definition stresses outcomes (such as increased EVA). The US Department of Defense defines Information Superiority as “the operational advantage derived from the ability to collect, process, and disseminate an uninterrupted flow of information while exploiting or denying an adversary’s ability to do the same.”* Typically, in the business world, organizations focus on winning markets rather than crushing rivals, but Read more

Sep 262016
 
STEM Crisis is Really a Knowledge Shortage, according to Charette

Cutter Fellow Bob Charette’s 2013 assertion that The STEM Crisis is a Myth inspired quite a bit of discussion in education and industry, which has apparently not subsided! In STEM Literacy and Jobs, wsj.com blogger Irving Wladawsky-Berger taps Charette for his thoughts on the STEM jobs “crisis.”   When it comes to STEM, the discussions have mostly focused on STEM jobs rather than STEM literacy, and in particular, on whether we have a STEM crisis or a STEM surplus–a debate I recently wrote about. A number of articles have pointed out that, as is often the case with such complex questions, both sides are right. It all depends. STEM includes a variety of disciplines, degree Read more

Aug 102016
 
Call for Papers: Fintech and the Digitization of Financial Services

We are currently in the midst of the Fintech revolution. It is evident that technology is significantly transforming and disrupting the financial services landscape. This presents significant opportunities and challenges for incumbents, start-ups and regulatory bodies. Fintech is evolving, moving beyond simply being the realm of start-up disruptors, with many incumbents now making significant R&D investments and many are collaborating with start-ups. Both interest and investment in Fintech has exploded in the last few years. Fintech, the intersection between finance and technology, has experienced a 67% growth in investment in the first quarter of 2016, with investment reaching $5.3 billion (Accenture, 2016). PwC (2016) report that 83% of financial companies believe that specific aspects of Read more

Jun 142016
 

The boundary between machine capabilities and what once seemed uniquely human has certainly moved over the years, justifying concerns that the relatively new field of roboethics addresses. Roboethics goes beyond job losses and looks at the impact of robotization on society as a whole; that is the major topic here. (I will address job losses at the end.) An algorithm can be unethical in both obvious and subtle ways. It could be illegal, as may have been the case with Volkswagen’s engine management algorithms for its “clean” diesel engines. It could be unethical in the sense that it violates a sense of fair play. More subtly, an algorithm could take on decision-­making roles that a Read more