Category

Business Technology Trends

Opinion on the technology, business, and social trends that are impacting enterprises worldwide.

Feb 162017
 
Is your organization a disrupter? Has it been disrupted?

There’s no denying the disruption resulting from new business models enabled by digital technologies. From Uber turning the taxi industry on its head, to Facebook/Venmo blindsiding the banking industry by becoming a player in funds transfer, both organizations and entire industries are having to rethink value — how they create it and how they capture it. If you’ve been involved in transforming your company’s business model, or creating an entirely new business model, we invite you to share your story. If you’ve had to regroup to face new competition — made possible by digital technologies — we invite you to share your story, too. Cutter Consortium will publish a special “From the Field” report later Read more

Jan 112017
 
Call for Papers: Business Opportunities in the New Digital Age

The business world is poised for an unprecedented wave of innovation. Technological advances such as augmented reality, virtual reality, cognitive assistants, 3D/4D printing, personalization, conversational interfaces, drones, deep learning, predictive analytics, the Internet of Things, blockchain, new payment systems and affective computing play major roles in driving and enabling the next wave of innovation in business. These technologies – combined with new business models facilitated by social/collaborative commerce, shared services/economy, and crowd sourcing – will have a profound influence across the business world. Furthermore, businesses need to cater to the newer expectations and demands of a younger generation (selfi-generation, digitally-embedded generation) of customers. So, business is not going to be as usual, again! Where is Read more

Dec 092016
 
Call for Papers -- Information Superiority and Digital Capital: Driving the New Normal

The concepts of Information Superiority and Digital Capital will increasingly shape the business strategies and operations of organizations that face the digital- and hyper-competition that’s so common today.   Information Superiority was first introduced to the management world by Paul Strassmann, who defined it as “the capacity to increase economic value faster than the competition.” Strassmann’s definition stresses outcomes (such as increased EVA). The US Department of Defense defines Information Superiority as “the operational advantage derived from the ability to collect, process, and disseminate an uninterrupted flow of information while exploiting or denying an adversary’s ability to do the same.”* Typically, in the business world, organizations focus on winning markets rather than crushing rivals, but Read more

Sep 262016
 
STEM Crisis is Really a Knowledge Shortage, according to Charette

Cutter Fellow Bob Charette’s 2013 assertion that The STEM Crisis is a Myth inspired quite a bit of discussion in education and industry, which has apparently not subsided! In STEM Literacy and Jobs, wsj.com blogger Irving Wladawsky-Berger taps Charette for his thoughts on the STEM jobs “crisis.”   When it comes to STEM, the discussions have mostly focused on STEM jobs rather than STEM literacy, and in particular, on whether we have a STEM crisis or a STEM surplus–a debate I recently wrote about. A number of articles have pointed out that, as is often the case with such complex questions, both sides are right. It all depends. STEM includes a variety of disciplines, degree Read more

Aug 102016
 
Call for Papers: Fintech and the Digitization of Financial Services

We are currently in the midst of the Fintech revolution. It is evident that technology is significantly transforming and disrupting the financial services landscape. This presents significant opportunities and challenges for incumbents, start-ups and regulatory bodies. Fintech is evolving, moving beyond simply being the realm of start-up disruptors, with many incumbents now making significant R&D investments and many are collaborating with start-ups. Both interest and investment in Fintech has exploded in the last few years. Fintech, the intersection between finance and technology, has experienced a 67% growth in investment in the first quarter of 2016, with investment reaching $5.3 billion (Accenture, 2016). PwC (2016) report that 83% of financial companies believe that specific aspects of Read more

Jun 142016
 

The boundary between machine capabilities and what once seemed uniquely human has certainly moved over the years, justifying concerns that the relatively new field of roboethics addresses. Roboethics goes beyond job losses and looks at the impact of robotization on society as a whole; that is the major topic here. (I will address job losses at the end.) An algorithm can be unethical in both obvious and subtle ways. It could be illegal, as may have been the case with Volkswagen’s engine management algorithms for its “clean” diesel engines. It could be unethical in the sense that it violates a sense of fair play. More subtly, an algorithm could take on decision-­making roles that a Read more

May 312016
 
Will Wearables Disrupt the Financial Sector?

Digital transformation continues to change the financial sector. The increasing use of smartphones and tablets has changed customers’ behaviors and fueled adoption of mobile banking. Wearables capable of storing and processing data allow us to integrate better with the technology and incorporate electronics into every domain of our lives. The question arises whether the wearables can follow that success and become a new disruption for the financial sector. And if so, will they replace or supplement the mobile devices that are currently in use? Current Wearables Banking Market Assessment Wearable technology has exploded in popularity in recent years as the devices have grown smaller and their communication and integration capabilities have grown significantly. The global wearables market was valued Read more

May 242016
 
Call for Papers: Business-Driven Digital Transformation

Digital transformation is at the top of many executive agendas and organizations are investing substantial resources to make it happen. While there may be internal benefits such as efficiency gains, the primary driver for digital transformation is the customer. Customers are now in the driver’s seat with high expectations demanding what they want, when they want it, and how they want it – and they will go elsewhere to find it if not satisfied. Years of growth and change have created tremendous complexity and redundancy in large enterprises. This complexity has become more transparent to the customer and so improving the customer experience and achieving true digital transformation requires significant changes to the business and Read more

Apr 192016
 
Preparing for the Disruption of the IoT

The Internet of Things (IoT) promises to cause disruption in almost every industry. Companies need to examine how they can take advantage of connected products and services and plan for the significantly increased data workloads that will likely come with the deployment of sensor-enabled products. However, an expected surge in product innovation also means that companies should carefully consider how they will deal with the potential rise of new, more agile competitors whose business models will be based primarily on IoT products and services. Here are some points about the IoT I’ve been discussing with colleagues that organizations may want to consider. Bigger, Faster, Varied Data and New Data Management Practices The expected myriad of Read more

Apr 052016
 

The Internet of Things. Location-based services. Automated reasoning. Social media. Wearables. Analytics. I could extend this list of “game-changing” technologies, and so could you. What’s a CEO, CIO, CTO, CFO, or business unit president to do? Especially when they go to an investor conference and they’re asked to explain “the game-changing technology plan”? Those who work in the C-suite need smart people, budgets, and technology solutions to impact their business processes and overall business model. In other words, game changers need context; otherwise, C-suite(rs) end up chasing “the next great things,” which is what many companies have done for decades. Remember business process reengineering, Six Sigma, matrix ­management, and management by objectives? Who ­created Six Read more