Category

Business Technology Trends

Opinion on the technology, business, and social trends that are impacting enterprises worldwide.

Sep 092014
 

In the Kansas City Star recently, an educator posted an editorial that suggested all students graduating from college these should days should be “job ready.” The educator argued that the current college curriculum was defined for the “gentlemen” of the 19th and 20th centuries, but this is the 21st century, and the cost of higher education has skyrocketed and what with the pace of technological change, the shrinking of our job markets, and the new educational options (online courses, etc.), our colleges, universities, and institutes have to radically reduce their costs and produce “job-ready” graduates. Now, I have to admit that institutions of higher education in the US have many problems. They are beset with much more competition for Read more

Jul 152014
 

In research and in economic innovation, great insight and great value are frequently created by individuals with stocks of knowledge in two or more domains and by teams of people where the individuals might be experts in one domain but have the facility to grasp enough of another domain to connect the dots. In universities across the globe, more and more research is being done by multidisciplinary teams. While deep expertise in one domain is needed to perform well on these teams, facility with — if not some significant expertise in — another domain is also needed. Tomorrow’s problems and the innovation needed to solve them are likely to require multiple disciplines. One person with Read more

Jun 172014
 

There are times when major trends intersect. Sometimes they reinforce each other; other times they cancel each other out. In the case of Target’s security problems, there seems to have been a fair amount of interference (to read my earlier Advisor on the Target security breach, see “Cyber Security: Inside and Out“). The FireEye software that was supposed to warn of the kind of exposure that did Target in reacted as it was supposed to: the basic problem was flagged and diagnosed immediately, and a warning message was included in one of the security logs and highlighted by analysts at Target’s Bangalore security center. Unfortunately, the critical message was not deemed worthy of immediate action by the Read more

May 062014
 

Volatility is relative. Some fields, like accounting, move slowly. Other fields, like technology and marketing, move much faster. Business models and business technology move as fast as any field on the planet. The challenge is both exciting and daunting. At Villanova University, I tell my business technology students that they have chosen a field that never ends, is always changing, and will bear no resemblance to itself in three years, every three years. Most of the students are excited about the prospects of never being bored, but others are apprehensive about graduating with an immediately obsolete degree, knowing that in order to succeed as business technology professionals, they must remain in at least “street college” (what Read more

Apr 242014
 
Process and Information Integration – a Matter of Life and Death?

I don’t want to act as the proverbial ambulance-chasing lawyer, but certain accidents lead me to shake my head about the ways in which we prevent effective action in matters of safety. I am specifically referring to the lack of end-to-end information and process integration we see in certain industries and activities. The tragedy of the South Korean ferry, the Sewol, which capsized last week, killing many people, brings this point home again. But this is not the only situation that comes to mind. Sunday marked the fourth anniversary of the explosion of the Deepwater Horizon rig in the Macondo prospect in the Gulf of Mexico. While there were many reasons for that tragedy, in Read more

Apr 182014
 

Few would argue that social media is not important when it comes to engaging customers for advertising, PR, sales, service, and other CRM activities. Yet due to compliance considerations, many organizations have real concerns when it comes to using social media in such capacities. Consequently, it’s hardly surprising that they are looking for guidance when it comes to planning and executing their social media initiatives in a manner that meets their compliance needs. Social Media Meets Compliance An enterprise social media strategy requires defining practices and policies to ensure that employee social media activities comply with internal company and industry regulations (HIPPA, PCI, FINRA, etc.). Hand in hand with this effort are training programs to Read more

Mar 252014
 

Social media is everywhere, all the time. It’s about participation — by everyone. There are a billion blog posts and tweets a month, and the volume is growing at well over 50% a year. Companies need to decide what they should do about — and with — social media and how they should routinely deliver social business intelligence (SBI) to multiple business functions. How should they acquire social media listening/analysis/engagement services? There is more to the process than meets the eye: all social media vendors are not created equal. Should companies develop their own social media listening/analysis/engagement capabilities, or should they buy them in the marketplace? The data clearly shows that the majority of companies Read more

What Could Be Worse?

 Posted by on Mar 14, 2014  2 Responses »
Mar 142014
 

If you wear the CIO hat of a very large retail company, what could be worse than to have your site broken into and tens of millions of customers’ information records stolen and … right at the peak of the holiday season? Well, I suppose it could be worse if your organization had recently spent millions to buy the latest in security equipment and software and set up a large, 24×7 monitoring center halfway around the world to monitor the critical alerts from security software … and then when someone 12 time zones away did notice that the organization’s networks had been breached and sent a notice to their overlords in the US, nothing much Read more

Dec 302013
 
All Gov't Levels to Search for Cost-Effective Operational Stability

This coming year, government leaders will be looking for the most cost-effective means of operational stability for their level of government. Public sector executive leaders will take specific steps to assess their organization (both operations and information technology) to determine the most cost-effective means for business operations. For the IT organizations, this means taking a detailed look at the utilization of operational disciplines, governance and business alignment methods. In addition, decisions will have to be made regarding human capital replacement, training and/or selectively sourcing required technology operations and functions. At the same time, executive leaders will be faced with making decisions on modernization of systems and productivity applications. Progressive executive leaders will utilize an unbiased and Read more

Dec 202013
 
IT to Secure its Role in Selecting/Implementing Cloud Solutions

Here’s what I see coming in the new year: Enlightened CIOs will regain a key role in the acquisition and implementation of enterprise Cloud solutions, including Software-as-a-Service (SaaS) applications and Infrastructure-as-a-Service (IaaS) computing resources. They will not only put policies in place that will encourage end-users and business units to include IT in the procurement and deployment processes, but will also enable IT to play a more proactive role in the evaluation and selection process. Corporate end-users and business units will be forced to enlist greater IT involvement and support in the acquisition and implementation of enterprise Cloud solutions because they will face greater challenges integrating them into their existing systems, software and data sources, Read more