Category

Business Technology Trends

Opinion on the technology, business, and social trends that are impacting enterprises worldwide.

 
A Changing View of Social Media

In the coming year, instead of viewing social media as a marketing tool, similar to ads (even targeted ads), organizations will begin to recognize that the potential for social media lies in the using the tools to build communities around products and services. The resulting communities can be invaluable in providing feedback on design and level of service issues.  Customers and prospective clients can become engaged from early design throughout the life cycle, becoming valued partners with the organization in a mutually beneficial community, focused on improving product and service satisfaction. [Editor's Note: This post is part of the annual "Cutter Predicts ..." series.]

 
Enterprise Architects Will Need To ...

Like last year, I focus my predictions on how current trends will impact Enterprise Architecture in 2013. I see three things coming: 1. Make sense of big data. Big data will continue to get a lot of press, and vendors will be keen to show off new tricks with data integration. The enterprise architecture teams need to beef up their information architecture capability and develop appropriate Enterprise Patterns to participate in this debate and to be able to respond intelligently to this pressure. 2. Mobilize for mobile. The EA team need to expand application patterns to show how a multitude of disparate apps work in conjunction with a more traditional legacy application landscape. 3. The forecast …

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Cloud computing, as an IT service delivery model, is advancing at a staggering pace. It is being adopted by a spectrum of stakeholders — individual users, businesses, educational institutions, governments, and community organizations — and is causing a paradigm shift which has huge transformational potential. To successfully and fully embrace the promise of clouds, adopters must of course use one or more of the three foundation cloud services — infrastructure, platform and software/applications. But they must also address factors including security, privacy, user access management, compliance requirements, business continuity and more. Furthermore, they may have to use services from more than one provider, aggregate those services, and also integrate them with their legacy applications/systems. They …

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Former Yankee baseball player Yogi Berra, known for his insightful malapropisms, once said, “In theory there is no difference between theory and practice. In practice there is.” This would be an apt description of the current state of enterprise risk management (ERM). In theory, ERM is useful in addressing the question, “What is the best use of corporate resources to create or protect the most value for the enterprise?” Yet in practice — except for a few exceptions like that of the successful avionics firm Rockwell Collins – it has fallen woefully short of meeting this objective. Over the past decade-plus, organizations have found ERM extremely difficult and costly to implement, with many early ERM adopters …

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Cloud Computing Commoditized

Recent developments in the Cloud Computing market space lead me to believe we are nearing the “tipping point” in the commoditization of IaaS (infrastructure-as-a-service) offerings. This will drive further adoption by enterprises. Earlier this year, Google, a leader in the PaaS market, publicly announced its intention to enter the already burgeoning IaaS market with its Google Compute Engine (GCE) service offering (currently available only in limited preview by Google). Most analysts interpret Google’s spin up of GCE as an aggressive move to go head-to-head with Amazon’s EC2 on all fronts: price, performance, and features. Other IaaS contenders, including HP with its recently launched OpenStack-based HP Cloud Compute, IBM, and Microsoft (notwithstanding its current focus on …

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Restructuring the IT Department and its Skills

As the internet became established as a tool of commerce and industry over the past 15 years or so, IT departments fit new titles of web developer, user experience designer, and network security engineer into their existing department structure along with the many programmers, systems analysts, and technical gurus needed to keep systems running and serve the enterprise. Now along comes the cloud and IT departments are beginning to realize they may not need so much of these skills, but are going to need more of the skills associated with contract, vendor, and customer relationship management.  While this won’t be news to IT departments that were stricken with the outsourcing bug a few years ago, …

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Agility, the Personal Cloud, and Complex Analytics on the Horizon

Predictions are always difficult in interesting times, because tomorrow’s concepts depend upon activity which has not yet occurred. We expected flying cars; we are getting autonomous cars.  In the 1950s, the computer revolution, robotics, GPS, and today’s traffic patterns would have been difficult to envision.  Today, we are seeing rapid evolution across Information and Communications Technology, affecting every component and every meme. But we can see the direction that some areas of recent concentration are likely to take. Concepts of Agility will continue to evolve, moving beyond specific processes such as Scrum toward more comprehensive programs capable of incorporating a wider variety of projects, under more conditions and supporting greater integration with governance. This can …

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Dec 142012
 
Cloud Standards and SLAs

Until now, cloud service providers have essentially proposed to their users the equivalent of those click-through terms of service that people accept because they don’t have a choice. As for the standards that would make it less risky to adopt a cloud service, by making it easier to integrate with or to migrate to a different provider, they have been vendor-driven and highly technical; these standards are necessary but not sufficient. In 2013, look forward to more user involvement in prioritizing the standards development effort, and to the emergence of practical advice to negotiate more balance SLAs and User Agreements. In the area of performance and reliability, providers will have to stop hiding behind the …

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Development Paradigm Shift over Zombie Apocalypse

Due to the uncertainty of our times, I’m going to make two predictions. First, the world will come to an end on December 21st, exactly as the Mayans DID NOT predict hundreds of years ago. Granted, the Mayan calendar runs out on the 21st but to be quite frank my calendar runs out every year on December 31st and the world has still gone on despite of that dire prediction. The Mayan calendar myth dates back to the mid-1970s, a time when we were seeing Sasquatches in every forest, aliens eviscerating cows in every farm field, and chariots of the gods in the skies of South America. At that time we were also doing prodigious …

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The Rise of the Collaborative Frankenstein?

Just as the monster Frankenstein was put together from pieces and parts of many people, so are some of the enterprise collaboration vendors. For example, Jive just acquired Meetings.io, and Producteev to add videoconferencing and task management. Salesforce.com is another vendor that is building a collaborative Frankenstein, as is VMware, and others. The idea is that as these vendors acquire smaller companies and fold them into their framework, they begin to add more and more collaborative functionality: IM, activity streams, integration with social networks (Facebook, Twitter, etc.), audio/video/data conferencing, online meetings (permanent or temporary). As each piece is added to the framework, unfortunately, the tools and the overall suites tend to become more complex, and require …

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