“You can lead an organization through persuasion or formal edict. I have never found the arbitrary use of authority to control an organization either effective or, for that matter, personally interesting. If you cannot persuade your colleagues of the correctness of your decision, it is probably worthwhile to rethink your own.”

—Alan Greenspan, former chairman of […]

In our just-published Cutter Benchmark Review article (see “Linking IT Budgeting, Governance, and Value,” Vol., 8, No. 7), Tom Bugnitz and I report that only 27% of managers of large companies believe their IT is superior to that of their competition. (By “large,” we mean companies with more than US $50 million annual spend.) For […]

Have you read Nassim Nicholas Taleb’s best-selling book “The Black Swan” yet? Like his first, “Fooled by Randomness”, it’s a terrific read - although lots of critics are hammering him for arrogance and self-indulgence, both in the media and on Amazon. Taleb is smart, self-made, opinionated, and a maverick. His main thesis is that human […]