Design thinking is gaining popularity among managers as a means to spurring creativity in innovation and problem solving. With design thinking, multidisciplinary teams work visually to see through the complexity of their project. Several Cutter Consortium authors have been exploring design thinking and how investing a meaningful amount of time and resources to thinking actively about the future, with transdisciplinary, collaborative teams based can help run an innovative organization. Transdisciplinary Collaboration According to Cutter Senior Consultant Edgar Barroso, in order to create new products and services, build startups, solve unexpected problems, and design projects, organizations need to think about the future in a transdisciplinary manner and come up with ideas that might be implemented three Read more
Ideas, strategies, and conversations about ways the enterprise can focus on value creation and leverage technology for business success.
It could be argued that digital technologies present more profound and disruptive opportunities and threats to established business models than anything that’s come before. In Digital Disruption of Business Models: The Mass Mitec Story, David Wortley charts the digital transformation of Mass Mitec, a UK-based small-to-medium enterprise, via a disruptive digital technology in the 1990s and uses the story to illustrate the potential and dangers of digital disruption. Even though Mass Mitec had a very good understanding of the evolution of the technologies upon which its business models were based, and the organization had built a business development plan that reflected that evolution, it seriously failed to properly secure or exploit the business and contractual arrangements Read more
Similar to Fintech revolutionizing the financial services industry, Insurtech is taking the insurance sector by storm with its innovative and possibly disruptive technology solutions. The benefits to incumbent insurers include better engagement with and reestablishing trust with customers, the ability to innovate quicker with improved products, services and distribution, increased operational efficiency and profits, the ability to generate meaningful risk insight, and the opening of new market opportunities for millennials seeking easier means of purchasing insurance. However, the transition to an Insurtech business model comes with its challenges as many insurance companies are mired in old legacy systems with high cultural barriers that could serve as roadblocks to adoption. As well, Insurtech startups are replete Read more
State Street Corporation’s Advanced Technology Research Centres in Europe, the Middle East, and Africa (EMEA) and Asia Pacific (APAC), University College Cork (UCC) and Zhejiang University (ZJU), are proving that higher education and business organizations can successfully conduct R&D that benefits both academia and business. The joint research efforts have informed and benefited multiple stakeholders in the financial services ecosystem, including international standards bodies, customers, other financial services companies, and academia on how to efficiently integrate various fintech technologies, platforms, and systems together. Cutter Business Technology Journal recently published an issue dedicated to some of this research. The four articles included focus on semantic ontologies, next-generation robo-advisors, tools supporting internationalization and localization of legacy systems, and Read more
There’s hardly an organization that doesn’t strive to be innovative. But even well-managed companies struggle with it. Cutter Senior Consultant Borys Stokalski and Bogumil Kaminski report there are typically two points of failure for establishing a working innovation engine: Point of Failure 1: Lack of Clear Innovation Governance According to Stokalski and Kaminski, while companies think hiring creative people will automatically result in innovation, that is seldom the case. Instead (in addition?), you need to ask questions about the type of innovation that is required by your business strategy, that is, you need to engage in innovation governance. Innovation governance is critical to organizing for efficient innovation. How do you do it? Consider questions like, Read more
Say that you had a recurring problem with your car. Every time you stalled, the radio was playing. While there might be other contributing factors, such as running the air conditioning, or recharging your phone through the car, you’d be inclined to think that the radio is a major contributing factor. The capacity of the car’s electrical system might be the ultimate culprit, but you’d also be suspicious that the radio is drawing far too much power, all by itself. In 100% of the application lifecycle management (ALM) assessments that I’ve done for clients, requirements are one of the major contributing factors to ALM problems. (If you want to know the assumptions that go into Read more
Software development is not really a single discipline. What comes under the overall field is a combination of disciplines that address a range of problems: Maintaining and evolving fielded code Adding significant new features to an existing application or platform Building an entirely new application or platform These differ in the amount of innovation required and the amount of information available for delivering a quality system. Teams working on type 1 problems generally are not required to invent anything and they have detailed information on the code change required and available technology. Teams addressing type 2 efforts may need to be innovative in building out and integrating the capability. Also, they usually have incomplete information Read more