The 21st Century was introduced by the tumultuous climax of the dot-com boom on March 20, 2000 when the NASDAQ peaked at 5,132. Since then modern corporations marched on to become the majority of the 100 largest organizations in the world (in terms of revenue/budgets and employed people) surpassing the size of many sovereign national governmental organizations. And this phenomenon happened fast. In 1954, the Boeing Corporations became just the 23rd corporation to exceed $1 billion dollars in annual revenue. By the end of the 20th century, hundreds of corporations exceeded multi-billion dollars in annual revenue. I rejoined the University of Washington faculty in 2003 to research one of the hotbeds of corporate foundings and Read more
Tips on being a better leader and creating great leaders within the organization.
Last year, I predicted the work force would continue to shrink. I was right. Relative to the population, the work force continued to dwindle, and it will continue to do so in 2015. The percentage values will become even more dramatic when considering the migrant workforce (legal and otherwise). As such, it’s still a good year ahead for those who can find ways to leverage smaller staffs in 2015. Tragically, this will lead to a greater divide between the rich and the poor. Any industries marketing with a “we care” strategy that applies across the “have/have-not” divide will be seen as philanthropic and societally beneficial (in a time of increased political turmoil). Turmoil bodes well Read more
If you only adopt one practice of Agile, adopt retrospectives. The rest will emerge from that. This is old wisdom among Agilists, and back in the early 2000s, Cutter Senior Consultant Alistair Cockburn boiled down his Crystal Clear method to “Iterate and Reflect.” I thought everything of interest had already been written on this topic — until I was involved recently in a mostly failed transition during which this was a major topic. Looking at leadership models, you find the concept of post-heroic leadership where the heroic leader solves problems by either being the expert him or herself, or an “achiever” who pushes others to solve the problem. The post-heroic leader works by providing the Read more
It should come as no surprise that decision making in some flavor or another is at the heart of nearly every business book, method, conference, and article. After all, especially in business, what are we trying to learn from the past if not the answer to “why” or “how did they do that?” Looking at any project or process technique, any analysis, any case study in nearly any topic, ultimately what we’re after is making sense of the means and the ends. Any metric, measure, and indicator is — when used properly — merely a trigger, tripwire, forecast or estimate of something on which to guide the path forward. All of project management can be Read more
This coming year, government leaders will be looking for the most cost-effective means of operational stability for their level of government. Public sector executive leaders will take specific steps to assess their organization (both operations and information technology) to determine the most cost-effective means for business operations. For the IT organizations, this means taking a detailed look at the utilization of operational disciplines, governance and business alignment methods. In addition, decisions will have to be made regarding human capital replacement, training and/or selectively sourcing required technology operations and functions. At the same time, executive leaders will be faced with making decisions on modernization of systems and productivity applications. Progressive executive leaders will utilize an unbiased and Read more
In case you couldn’t make it to this year’s Cutter Summit, here are a few of the nuggets from yesterday. And if you are here in Cambridge, MA, feel free to add some of your own in the comments!
Heightened connectivity among customers has changed the way they interact with your products. Furthermore, it has changed the amount of information you can collect about your customers. As a result, you have new opportunities — and obligations — to communicate with your customers and make changes to your products and marketing tactics based on this new knowledge. Let’s consider some strategies to listening — and thus connecting — to your customers in a more positive and useful manner. Be Thoughtful and Attentive Your company and your employees will have a hard time learning from customers if they are not interested in them. Teach your employees to be thoughtful about interacting with your customers, as if Read more