Vendor Relationships

Ideas on managing relationships with software, hardware, and service providers.

21 May 2008- 11:55 AM

Software-Plus-Service: Best or Worst of Both Worlds?

I’ve been thinking about the software-plus-service model, where a vendor offers online (hosted) software components that integrate with the vendor’s software installed onsite at the end-user organization (i.e., the customer). Microsoft is pushing this approach in response to on-demand offerings from Google and other providers. More recently, SAP AG has jumped […]

6 February 2008- 11:10 AM

Choking on “One Throat to Choke”

Beat ‘em up. Knock ‘em down. Slap ‘em around. Keep them on a short leash. Teach them a lesson. Make ‘em behave. Vendors, that is.
This phrase has recently seeped into common IT parlance. I’ve even heard vendors, typically large ones, say that the reason we should buy their wares is that they can then provide […]