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The iPhone 4.0 and the Android phone have significantly raised the bar for government and commercial business application developers. The application developers for these two phones have hit the target dead on. A new standard of application design is now on the market for all to see: usable code that directly provides time savings and innovation while making work significantly more effective and efficient. They’ve already changed the way I shop is a couple of ways, such as: Scan, compare and shop. I can scan a store item on the shelf, while my phone finds the same item in stores within miles of me along with pricing comparisons. Got gas? I can find the price …

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  Leadership IT Organizations (ITOs) are focusing on implementation and integration of three key Value Accretion disciplines over the next 12 months. The continuing uncertainty of the economic climate over the next 12 to 18 months is moving Governors, County Executives and City Mayors and Managers to increasingly look for both short-term and long-term cost reductions in operations. Rather than focusing on downsizing and hoping to fill vacant positions next year, I believe savvy IT Leaders will move their IT organizations toward a “Business within the Business” applying three critical disciplines on an enterprise basis. These three Value Accretion disciplines include a clear focus on: Developing a Program/Portfolio Management Office Increasing Project Management Maturity, and …

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Security and the law have not caught up with technology and the outlaws. But most people seem to be ignoring the risks in favor of the opportunities and I don’t see that changing in 2011. A high profile incident is bound to happen, probably sooner rather than later. The headlines this year have been full of security issues facing the internet. First, there was the Zeus Trojan Horse which has stolen millions of dollars from small businesses and individuals. Zeus steals your credentials from your computer, and then uses them to make numerous small transfers from your bank account (under the $10,000 limit for reporting) until it has been emptied out. Since your computer was …

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Last year, I anticipated collaborative businesses to flourish rapidly. Airlines collaborating with hotels, which in turn would collaborate with car rentals, and they in turn with the insurance companies. The customer benefits through the enhanced experience of seamless service. There are two major movements/trends in this area: Customer Collaboration. Customer collaboration is based on corporate customers who collaborate with one another in the process of buying/procuring products/services. Increasingly, through Web Services, customers are collaborating with each other as much as with vendors by forming electronic consortiums to procure wholesale goods, services, utilities, and so on. This will continue to lead to many-to-many electronic transactions resulting in a true oligopoly. Business Agility. Business agility is an …

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Wikileaks has done more than anything else could have to make a strong emotional impact on world leaders across the globe. Wikileaks is the 9/11 of global diplomacy. The Internet is no longer benign. It has its malignancies. Over the next year, expect world leaders to begin to assert direct and indirect control over the Internet, including networks and data centers. Also look for more governments and militaries to use the Internet for what Internet edgelings have long been doing: communicating with the public. The big government spin on this will range from the transparent to propaganda to unilateral control. When information is power, powers that be will attempt to control information. 2010 was a …

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In 2011 we will see successful mechanical refactoring across service and organizational boundaries. Regretfully it will take nine more years for this to become a common agile practice. In a decade we will see terms of service expressed as automated tests. Service providers will occasionally revise these terms and their tests as they upgrade their services. They will NOT, however, be obligated to support an old interface indefinitely. Rather, they will be obligated to provide automated refactoring scripts that have been shown to mechanically upgrade a well-known public suite of sample applications in such a way that the new tests pass. Careful readers will notice that I’m equating testing a service interface and testing a …

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Dec 152010
 
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In the past several years, companies have invested in a variety of technologies to help them gather data about their customers, their employees, their products, and their services. This has been an exciting opportunity for IT to collaborate with colleagues in Marketing, HR, and Sales, among other divisions of the business on efforts ranging from customer relationships management to business intelligence. The sources of data are ever increasing as the channels through which customers and employees interact with companies increase from blogs to Twitter to old channels like phones and in-person interactions. IT executives are in a race to stay ahead of the deluge. 2011 will be the year of reckoning for many CIOs, as …

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During the past decade, we found Government 2.0 to be evolutionary, serving to increase collaboration and communication through technology-enablement across the domains of Government-to-Citizen (G2C), Government-to-Business (G2B), and Government-to-Government (G2G).  Beginning in 2011, we will see a movement towards Transformational Government 3.0, involving a necessary shake-up of core, longstanding government traditions, through a renewed focus on reinventing how a technology-enabled fabric of governmental processes and people (and the organizations for which they serve) can more effectively and efficiently serve its constituents in the future. [Editor's Note: This post is part of the annual "Cutter Predicts ..." series, compiled at the Cutter Consortium website.]

 
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I have four predictions that I’d like to share with you: The decline of Scrum will become obvious in 2011. The shine started to come off Scrum in 2009 when teams started to publicly report that they had run into trouble applying it effectively and this snowballed in 2010. The squabbling between the Scrum thought leaders over their various certification schemes exacerbated the problem in 2010 and there seems to be no end in sight. My recent 2010 Scrum Certification survey found that only 27% of Certified Scrum Masters (CSMs) were willing to admit publicly that they were CSMs and another 37% would do so seldomly, an indication of the Agile community’s growing embarrassment surrounding “Scrum …

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I could be wrong, but here are my predictions for the upcoming year. I believe that these observations will become more widely apparent. Prediction 1: Established firms will continue to feel the pressure for changing how they lead and manage. The influx of ‘net geners’ into the workplace will increasingly challenge traditional leadership and management styles. Established companies with previously successful top-town and hierarchical structures will re-think their management style in order to attract and retain innovative, younger workers. Prediction 2: In 2011, it will become more evident that the fastest growing companies over the next several years will be those that reflect the values of net geners (e.g., innovation, particularly in systems for social justice and …

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