Mar 112013

I saw the announcement of the Cutter Report on the proposed “Chief Data Officer” role, by Larissa Moss and Sid Adelman, and I have a problem with its message. Thank goodness that differences of opinion are accepted and even encouraged among Cutter consultants! I have absolutely no problem with stressing the importance of data in the enterprise, and the need to govern that data. On the contrary, I love information architecture, master data management, and other related concepts. I’ve quoted Larissa Moss before, because she said some really important things a number of years ago, before anyone else did. There. But if we need Chief Data Officers, it means that we have failed miserably at Read more

Feb 262013
What Does the Future Work Organization Look Like?

I don’t think anyone would refute me if I said that we are living in a rapidly changing environment, that stability and security are nice fantasies, and that moving from industrial work to knowledge work has changed the structure of business organizations. Figure 1 shows that communication, collaboration, social technologies, the cloud, and mobility are the factors impinging on business today. Figure 1 — Changing the nature of busines organizations. Add to this the ability of some companies to utilize crowds for microtasks and various new technologies, not only for increased productivity and collaboration, but with the additional ability to change the physical nature of the workplace. If you also incorporate the effects of Gen Read more

Feb 252013

The expanding investments in people and the retracting investments in people precede the economic business cycle of boom or bust. In other words, when companies begin to re-invest in people, productivity increases, creativity soars, new products appear and new customers are engaged. When companies pull back on people investments, sales start to sag, productivity declines, product introductions slow to a trickle and soon the business falters. The faltering of business is usually obfuscated initially by the drive for efficiency and financial engineering of the books but the employees reflect the dropping corporate barometric pressure. Rumors fly, people begin to hang out at the water cooler to commiserate and speculate about what is going on. High Read more

Feb 142013

In his unique style, Hillel Glazer clears up confusion — while perhaps even standing on one leg — around CMMI in this video. He says it’s what to improve, not how, and that every CMMI practice avoids a risk so you can use the practices as guides to finding where you have issues. Agile-and/versus-CMMI has been a topic of lots of debate recently here at Cutter. For example, Hillel wrote in “Agile vs. CMMI: The Debate Goes On“: Jens Coldewey’s Advisor “Why ‘Agile vs. CMMI’ Leads Down the Wrong Track” rightly argues that “Agile vs. CMMI” is not the right direction to go. However, he assumed a particular (and common) perspective about CMMI and in doing Read more

Feb 122013
Devops Implementation Goals

Devops has only been around for a brief few years, and it is already having a significant impact throughout the development community. While there are those who might view the integration of development and operations as a useful fad that serves a limited number of situations, evidence suggests that there are serious advantages to this approach. One reason is that devops represents a convergence plateau in the state of the “software development” art, where development, operations, and the surrounding processes of QA are brought together in an efficient, converged process that provides important benefits (see Figure 1). Figure 1 — Devops: development, operations, and QA. Through integration development and operations, devops seeks to create an Read more

Jan 292013

Although mobile computing is not new, there has been a lot of discussion lately about it, and about having an effective mobile/social strategy. The first question we need to ask is: what should your mobile strategy be? Of course, this ought to be related to your business strategy, but we still have to dig into a lot of details and answer a lot of questions to properly formulate the strategy, perform a cost/benefit analysis, and create a roadmap and plan. So how can we go about investigating this? It should come as no surprise that I would suggest business architecture as an approach. The first step would be to identify the stakeholders that you are Read more

Jan 242013

Cutter IT Journal Call for Papers with Guest Editor Jim Sutton. The heart of a modern enterprise is the knowledge work it does. How to run a factory effectively is fairly well understood these days. But strategy, market positioning, effective services and the like are what make for an effective business. These are all knowledge work activities. Enterprises and knowledge work leaders are moving away from the mass production paradigm and into a systems view using the Lean paradigm. Lean knowledge work emphasizes getting the most from people through appropriate decisionmaking, from executives through workers. This trend is reversing the short-term, every-division-for-itself fractionalization that many organizations adopted during the financial pressure years spanning 2008 – Read more