Posts Tagged 'CIO'

 
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I saw the announcement of the Cutter Report on the proposed “Chief Data Officer” role, by Larissa Moss and Sid Adelman, and I have a problem with its message. Thank goodness that differences of opinion are accepted and even encouraged among Cutter consultants! I have absolutely no problem with stressing the importance of data in the enterprise, and the need to govern that data. On the contrary, I love information architecture, master data management, and other related concepts. I’ve quoted Larissa Moss before, because she said some really important things a number of years ago, before anyone else did. There. But if we need Chief Data Officers, it means that we have failed miserably at …

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The expanding investments in people and the retracting investments in people precede the economic business cycle of boom or bust. In other words, when companies begin to re-invest in people, productivity increases, creativity soars, new products appear and new customers are engaged. When companies pull back on people investments, sales start to sag, productivity declines, product introductions slow to a trickle and soon the business falters. The faltering of business is usually obfuscated initially by the drive for efficiency and financial engineering of the books but the employees reflect the dropping corporate barometric pressure. Rumors fly, people begin to hang out at the water cooler to commiserate and speculate about what is going on. High …

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IT organizations worldwide use dashboards to provide managers with the key performance metrics they need to steer their organizations in the right direction and make important strategic business decisions. However, the data being measured must be meaningful for the dashboard to be valuable. Considerable effort and resources can be wasted tracking the wrong information. Dashboards need to be regularly reviewed to ensure they incorporate data from all relevant sources. For example, organizations must now incorporate and leverage the vast amount of data coming in through their various social media channels, as this data provides key information on trends that can affect an organization’s bottom line. So what is the secret to designing a dashboard that …

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Sep 252011
 
Our Walls are Thicker

A couple of years ago I found myself immersed in a devops dialog with an executive of a fully integrated service provider. I forgot how many hundreds, if not thousands, of developers reported to her. While all might not have been well with the way software was produced in her organization, the bigger problem she was wrestling with was time-to-value. The software might be done, or even ‘done done’ as Agilists would often say, but its deployment unto the data centers owned and operated by the very same service provider was agonizingly slow. In particular, time to deployment of anything that touched legacy code was “infinite.” Figure 1: Wall of Confusion Slide By Patrick Debois …

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In the US and in industrial countries around the world, the recent economic crisis has triggered the first serious consideration of national spending priorities for more than a decade. Supposedly, every option is being explored and unfortunately, in many cases deficits are being balanced out by reduction in long-term investments in existing infrastructure. There are a few bright spots, however. For example, in the US, President Obama has included new money for high-speed rail. But what about roads and bridges and dams? Well, things are pretty bleak. A dam safety study in 2009 showed that out of 84,000 dams listed in the database, 4,000 needed remediation and 2,000 were classified as “high-hazard,” meaning that the …

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We’re thrilled to announce that Ron Blitstein has joined Cutter’s management team and is now Director of Cutter’s CIO practice. While this role is new for Ron, Ron is not new to Cutter! He’s been a Fellow of the Cutter Business Technology Council since 2007, and a Senior Consultant with our Business-IT Strategies practice. As Director of the CIO practice — which includes research, consulting, and training services around business-IT strategy and trends, enterprise risk management, security, sourcing, and innovation — Ron will lead the community of Senior Consultants focused in these areas and will lay out the research agenda in these domains. Ron’s 30-year career includes extensive international operations experience and spans all aspects …

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Dec 152010
 
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In the past several years, companies have invested in a variety of technologies to help them gather data about their customers, their employees, their products, and their services. This has been an exciting opportunity for IT to collaborate with colleagues in Marketing, HR, and Sales, among other divisions of the business on efforts ranging from customer relationships management to business intelligence. The sources of data are ever increasing as the channels through which customers and employees interact with companies increase from blogs to Twitter to old channels like phones and in-person interactions. IT executives are in a race to stay ahead of the deluge. 2011 will be the year of reckoning for many CIOs, as …

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It was always inevitable. If we ever solved the business technology alignment problem, as we were told so many times over the decades, we’d reach optimization nirvana. Is this the end of IT? Yes. It’s 2015, and everyone’s a chief information officer, or, more accurately, everyone’s a chief business intelligence officer. While your infrastructure hums in the cloud, all eyes are on strategic technology and the businesses now directly responsible — and accountable — for business technology optimization. The enterprise CIO is gone. The historical responsibilities of the office of the CIO have been distributed to the COO/CAO and the lines of business. Operational technology — which supports all of your company’s basic computing and …

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It has been painful to watch the perennial angst of the CIO community. Each year, each conference, and each industry rag frets about what ails the CIO and what kind of CIO the CIO will need to be in the future. When viewed as a whole, the CIO community is paranoid and schizophrenic. Not only do we hear multiple conflicting voices in our collective heads, we have a sense that the future we created is out to get us. Here at Cutter Consortium, we tackled this issue of the future of the CIO with some thought provoking and wildly different perspectives, ranging from the CIO is dead meat to a new kind of CIO is …

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The current period of financial distress has again placed CIOs under the spotlight, and they are being asked the same question that their predecessors from the early 1990s were asked: “What value is our company getting for its IT investments?” In a bit more déjà vu, the alignment of IT with the needs of the business remains the number one priority of CIOs, CEOs, and BoDs (according to “IT Transformation: Creating a Strategy for Success” published in Economist, August 2008). Why is it, CEOs and BoDs are asking their CIOs, that after 20 years you still can’t solve this problem? To top off this historical symmetry, this is a period — like the early 1990s — …

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