We recently asked Cutter Senior Consultant San Murugesan a question: If you consider the transformation of business to be phenomenal thus far, what do you expect the future of business will be? He answered our questions in his opening statement of a Cutter Business Technology Journal issue focused on the business opportunities in the new digital age: “Well, it’s definitely not going to be ‘business as usual.’ The business landscape is poised for an unprecedented wave of further innovations and changes. How these will emerge, who will be the leading players in different sectors, and how the changes will affect us — average people in both advanced and developing countries, young and old — are Read more
Posts Tagged 'digital transformation'
Is there a case for blockchain in your organization? Cutter Business Technology Journal contributing authors Steven Kursh and Arthur Schnure recently argued that companies should begin considering which parts of their organization might benefit from blockchain. Among their advice to CIOs and CTOs is to look for areas of friction when it comes to exchange of value or information that would benefit from a blockchain implementation and profit from a shared ledger system. Write Kursh and Schnure, “Take a page from IBM, which announced in July 2016 that it plans to implement a solution to help its finance division resolve client and partner disputes. IBM believes the new system — one of the largest commercial rollouts of Read more
According to Dr. Stephen J. Andriole, Cutter Fellow and Professor of Business Technology at Villanova University, most professionals think digital leverages emerging technologies. However, Steve Andriole’s experience tells a different story: “The truth is that most transformational leverage comes from operational and strategic technology rather than emerging technology. This is because many business models and processes are antiquated, as evidenced by the relative ease with which, for example, Uber and Airbnb cut directly into the taxi and hotel markets. Of course, there are countless ways emerging technology can improve — and even disrupt — processes and even whole industries, but the real leverage lies with operational and strategic technology, especially when they are leveraged together. “Does this mean that Read more
There’s no denying the disruption resulting from new business models enabled by digital technologies. From Uber turning the taxi industry on its head, to Facebook/Venmo blindsiding the banking industry by becoming a player in funds transfer, both organizations and entire industries are having to rethink value — how they create it and how they capture it. If you’ve been involved in transforming your company’s business model, or creating an entirely new business model, we invite you to share your story. If you’ve had to regroup to face new competition — made possible by digital technologies — we invite you to share your story, too. Cutter Consortium will publish a special “From the Field” report later Read more
The sesquiannual gathering of Cutter Consortium clients and consultants just took place in Cambridge, Mass., on November 15-16. The main theme was “digital transformation,” including the new business models centered on “digital data streams” and the implications of this transformation for the CIO’s organization. Cutter Fellow Prof. Karim Lakhani presented a Harvard Business School case study on “GE and the Industrial Internet.” It tells of GE’s decision to create a new entity devoted to applying IoT technology to industrial environments (manufacturing, transportation, electricity generation, etc.). There was a lot of discussion of how some other companies missed the transformation to digital services, in part by underestimating in the early 1990s the explosion in the number Read more
I’m sure our invitation isn’t the only one you’ve received to a conference on digital transformation. So, you’re probably wondering, what makes Cutter’s Summit 2016 — focused on digital transformation — different and worth spending the time and money on? Here are just 3 of the many ways that the Summit stands out: 1. No lectures, no talking heads. Every session is interactive. There’s a case study session, where you’ll work through the GE and the Industrial Internet case; first on your own, reading the case before you even arrive in Boston, and then with a small group of your peers at the Summit, and finally in a high-energy conversation facilitated by Harvard Business School Read more
Digital transformation is at the top of many executive agendas and organizations are investing substantial resources to make it happen. While there may be internal benefits such as efficiency gains, the primary driver for digital transformation is the customer. Customers are now in the driver’s seat with high expectations demanding what they want, when they want it, and how they want it – and they will go elsewhere to find it if not satisfied. Years of growth and change have created tremendous complexity and redundancy in large enterprises. This complexity has become more transparent to the customer and so improving the customer experience and achieving true digital transformation requires significant changes to the business and Read more