Last year, organizations across almost every industry became really serious about using mobile technology. The majority of these initiatives involved companies enabling existing applications and business processes with mobile capabilities to extend their usefulness to workers in the field or those on the go, as well as to customers and partners beyond the firewall. This trend will accelerate in 2013, with organizations continuing to deploy mobile apps in the form of management dashboards and tools for supporting the three main domains of CRM (i.e., sales, marketing, and service). That said, however, I believe that in 2013 we are also going to see end-user organizations and vendors develop applications that apply mobile technology in conjunction with Read more
Posts Tagged 'mobile computing'
In my prediction last year I mentioned: In 2012 practically all electronic devices will be internet based. As people progressively learn to explore and mature the use of this technology, the growing impact on business models and collaborative working models will trigger new rules of survival in the new internet-based global economy. Successful organizations will transform accordingly. I also mentioned a number of factors like “Changes in political systems, environmental concerns and issues, climate changes and natural disasters…” that would create additional pressure for the development and use of internet-based technology and software systems. The year 2012 has confirmed (without a shadow of doubt) that organizations of all types are changing their business models to Read more
Mobile device management will continue to play a key role in enterprise mobility in 2013 as organizations accelerate their use of smartphones and tablets in an effort to increase employee productivity and enable the business to respond more efficiently to customer wants and needs. Some important trends we can expect to see take place with mobile device management in the New Year include: Mobile device management platform solutions will continue their evolution to encompass not just the ability to manage and secure mobile devices for enterprise use, but to offer more functionality for handling mobile apps as well. New mobile devices will begin to appear featuring enhanced “dual-use” management features built into the device. Organizations Read more
Like last year, I focus my predictions on how current trends will impact Enterprise Architecture in 2013. I see three things coming: 1. Make sense of big data. Big data will continue to get a lot of press, and vendors will be keen to show off new tricks with data integration. The enterprise architecture teams need to beef up their information architecture capability and develop appropriate Enterprise Patterns to participate in this debate and to be able to respond intelligently to this pressure. 2. Mobilize for mobile. The EA team need to expand application patterns to show how a multitude of disparate apps work in conjunction with a more traditional legacy application landscape. 3. The forecast Read more
Due to the uncertainty of our times, I’m going to make two predictions. First, the world will come to an end on December 21st, exactly as the Mayans DID NOT predict hundreds of years ago. Granted, the Mayan calendar runs out on the 21st but to be quite frank my calendar runs out every year on December 31st and the world has still gone on despite of that dire prediction. The Mayan calendar myth dates back to the mid-1970s, a time when we were seeing Sasquatches in every forest, aliens eviscerating cows in every farm field, and chariots of the gods in the skies of South America. At that time we were also doing prodigious Read more
Cutter Consortium recently (Q4 2012) conducted a survey that polled 69 end-user organizations about their mobile technology practices and adoption plans, including the use of smartphones and tablets and issues associated with the development, deployment, and support of mobile devices and end users. The survey revealed that the main domains and applications in which organizations are using or plan to use tablets (in order of popularity/importance) include: Executive/management — to facilitate mobile communications and to support dashboards and other tools for measuring and managing product/company performance and the like. Sales, service, and support (i.e., CRM) — these are the main customer-facing domains and they tend to be very time sensitive, thus demanding rapid responses to Read more
Regardless of Microsoft’s massive 2012 marketing and rollout campaign for Windows 8, we will find that large enterprises, most of which are comfortably stable and satisfied with Window 7.0 or other non-Vista Microsoft operating system options on the standard corporate desktop and notebook will not actively evaluate or consider Windows 8.0 in the enterprise until after 2013. Let’s face it: Windows 7.0 (and to some extent Windows XP) is considered by many to be the most stable and feature-rich operating system in Microsoft’s history. Enterprises now have the knowledge and resources to drive productivity through this operating system. But as enterprises shift even more of their computing capacity to mobile devices that require more integration than is Read more