Cognitive computing is starting to impact the enterprise by changing the way data is analyzed and the manner in which employees and customers interact with computerized systems. This is happening across various industries, ranging from healthcare and retail to banking and financial services. Since I have been delving into the financial area of late, I wanted to provide a glimpse into how banks and other financial institutions are utilizing cognitive applications and commercial solutions within their organizations. Key Drivers Key trends driving cognitive into banking and finance include: Massive data sets. Finance and banking firms are facing an increasing need to analyze very large data sets consisting of structured and unstructured data for exploration and discovery, Read more
Posts Tagged 'Mobile'
As mobile computing has made sophisticated, digitally-mediated interactions possible in both personal/consumer and business-like capacities (BYOD) – the market and the challenges associated with it have exploded. Taking a step back to when the technologies that underpin mobile computing and networking were developed, it was assumed that each user had some level of expertise, that the use cases were quite limited in scope, and that the overall numbers of users were constrained. Fast-forward to present day, the massive scale of mobile computing adoption, the broad scope of supported use cases, and the “naive” user base has created a number of serious issues that the IT industry must grapple with now. Chief among these problems is Read more
Several of today’s technology developments affect the market for mobile technology and the ways end-user organizations implement collaboration solutions. These include the rise of cloud-based platforms, the mobile collaboration mechanisms increasingly built into enterprise applications, and the integration of mobile capabilities with enterprise social networks. On-Premise vs. Cloud Solutions Enterprise mobile collaboration solutions are available as software for deployment on premise as well as in the form of cloud-based platforms from a number of providers, including Cisco, IBM, Microsoft (Yammer), SAP, Avaya, Box, Aastra, NEC, ShoreTel, Alcatel-Lucent, and AT&T. Like every other category of enterprise solutions, the cloud is having a profound effect on how organizations implement mobile technology in general. Over the next 12-18 Read more
Let me start with full disclosure: A) I am a fellow of the Lean Systems Society; and, B) I will be attending the conference. Obviously, I am a little biased. This very natural bias notwithstanding, if you find my blog posts (click here and here) of interest, I am fairly certain you will have a ball in the conference. Moreover, I believe you will step out of the conference with a few actionable insights that might surprise you. The #1 problem most of my clients are struggling with these days is complexity; #2 is that they are expected to solve the complexity problem through best practices: #3 is that I tell them something like Read more
Keeping up with a changing customer base is an ongoing challenge for organizations. And innovative strategic planning is the key to maintaining a competitive advantage. Recently, CIOs have been turning to a combination of social, mobile, analytics and cloud (SMAC) strategies to stay competitive, differentiate themselves and provide a great customer experience. A SMAC strategy also gives organizations the ability to be more collaborative, connective and operate in real-time. But can organizations realistically manage this convergence of technologies such that it doesn’t disrupt their current IT systems or business models? How can these new technologies be assimilated into existing business/IT processes and culture to allow organizations to be transformed by the benefits of SMAC? An Read more
Social networking, mobility, and analytics are among the key topics for the enterprise today, as companies attempt to leverage social networks for insights, provide on-the-road access to data, and integrate an increasing realm of data into the diversified range of analytics possibilities provided by Big Data. Each of these areas is of growing importance to corporate marketing strategies and internal efficiency. But the confluence of social, mobile, and analytics is creating some important trends in its own right. As we explore in a recent Executive Update (see “SoLoMo Analytics“), many of these revolve around the growing combination of social, local, and mobile — often called “SoLoMo” — that has become a key emerging ecosystem of consumer behavior Read more
To help us learn more about what organizations are doing in a critical area of mobile commerce — content management — Cutter conducted a survey late last year examining mobile devices, marketing, and content management systems (CMSs). This Cutter Edge explores some of those results. We asked respondents to think about how important it is for their organizations to have a significant mobile presence (i.e., a high level of usability on mobile devices) over the next 12 months. Just over 70% report that having a significant mobile presence over the next year is very or somewhat important. Among those respondents who voiced their opinion as “minimal” or “not at all,” most were primarily from the enterprises with Read more