Dec 052017
 
What's in Store for 2018?

As the year winds down, our editorial team is once again curating predictions by Cutter Consortium Senior Consultants and practitioners (like you?) of what will happen in business technology over the next 12 months and beyond. This annual tradition has foretold lots of trends: 8 Kinds of Transformational Initiatives in 2015; A Changing View of Social Media; Mobile + Disruptive Technologies = Killer Apps; Rapid Technology Innovation in Blockchain: Should You Be on the Front Lines?; Secure Collaboration in the Cloud: the End of the Oxymoron; and The Future of Collaboration, to name a few. Last year, we published the 2017 predictions in Cutter Business Technology Journal and also in our free e-letter, The Cutter Edge. (Why not subscribe now? It’s Read more

Nov 292017
 
Using Big Data Analytics to Support Higher Ed Students

Cutter Consortium Fellow Vince Kellen continues to blaze the trail by using big data to improve the Higher Ed experience — not just for students, but also for educators, advisers, and administrators. In addition to being a Cutter Consortium Fellow, Vince is the CIO at University of California, San Diego (UCSD), where he is leading the university’s roll out of the Student Activity Hub, which gives real-time insight into student behavior and performance. UCSD can analyze and correlate the data and use it to create more positive outcomes — in this case, improved retention and graduation rates. Plus, as Edscoop recently reported in its profile of Kellen and the UCSD Activity Hub project, the actionable data can Read more

Nov 212017
 
Wearables and IoT in Insurance

As pointed out in Insurtech: Processes are Ripe for Disruption, wearable technology can make an impact on the insurance industry’s product development, customer service, and claims processing processes. Wearable fitness devices, like watches and wristbands, are already providing insurers with access to customer data by tracking health behaviors and habits. Insurers are using this data to offer personalized service, improve risk assessment and pricing, and build customer engagement. The health insurance sector, pointed out by Dorota Zimnoch in How Digital Is Disrupting the Insurance Sector, is using IoT and wearable technology in these ways: Vitality, the UK health and life insurer, rewards customers for being healthy by collecting data via wearable devices like Garmin, Polar, Read more

Nov 142017
 
Insurtech: Processes are Ripe for Disruption

Recently, Cutter Fellow Steve Andriole took a wide look at insurtech. His insight, and a collection of articles on the topic, appear in a recent issue of Cutter Business Technology Journal (CBTJ). What exactly is insurtech? According to Investopedia, insurtech refers to: the use of technology innovations designed to squeeze out savings and efficiency from the current insurance industry model.… The belief driving insurtech companies is that the insurance industry is ripe for innovation and disruption.” Steve Andriole has a unique perspective on insurtech having served as CTO and Senior VP for Technology Strategy at CIGNA Corporation, a $20 billion global insurance and financial services company. Writes Steve: The insurance industry is very quickly evolving, Read more

Nov 072017
 
Repeat After Me: Fail Early, Fail Often

Nokia let the smartphone get away; Blockbuster never saw Netflix coming to steal its lunch. These are just two of the most frequently cited cases of incumbent businesses that didn’t pay enough attention to the disruptive potential of innovation by a new entrant or competitor. Your company needs to be aware of the imminent reality of being disrupted if it doesn’t stay ahead of the disruption curve. How do you stay ahead? By starting innovation as early as possible. You’ve heard it many times: fail early, fail often. Or, as Lekshmy Sasidharan wrote in a recent Cutter Consortium Executive Report: Begin adopting the disruptive and emerging technologies most relevant to your current and future business Read more

Oct 312017
 
Industries Where Blockchain is Having an Impact

A few months ago, I wrote about Cutter Consortium’s ongoing survey to gain insight into how organizations are adopting — or planning to adopt — blockchain technology. Cutter Senior Consultant Curt Hall has been analyzing the data and interviewing respondents to discover the stories behind the numbers. In a couple of recent Executive Updates, he examined domains and industries where blockchain technology is likely to have the most significant impact. The three leading domains, as you might have guessed and can see in the figure below, are banking/financial services, digital rights management (DRM), and supply chain/logistics.  Figure 1 – In which industries and domains do you see blockchain having the most significant impact? It’s not Read more

Oct 172017
 
Can conceptual reference models help solve the interoperability crisis?

Think about the challenge interpreters at the United Nations undertake. First, they need to understand the concepts being communicated. Next, they translate the concepts for people who speak different languages — without coloring the information with their own perspectives. These interpreters use an “internal resource” that maps terms and concepts. In the business technology world, when we formalize or automate such a resource, we create a conceptual reference model. Because the terms and concepts in conceptual reference models represent the “stuff of the business,” not the stuff of IT, they make sense to business stakeholders. In his recent Executive Update, Connecting Inside and Outside the Enterprise, Cutter Consortium Senior Consultant Cory Casanave makes the case Read more