In “Making Managerial Dashboards Meaningful” (Cutter IT Journal January 2013), the authors discussed the criteria and measures a dashboard needed to provide managers with reliable key performance indicators. All agreed on the need to choose carefully both the data displayed and the type of visualization to use. The “right” data, the “right” visualization, and the alignment of the data to the business goals supporting the dashboard user are necessary to support better decision making. In an upcoming issue of Cutter IT Journal we will take this one step further by exploring the creation of “Smart Dashboards” — ones that will provide even more intelligence and that “go beyond” the capabilities of current dashboards. We use Read more
Posts Tagged 'dashboards'
In November 2012, the US Air Force finally decided to cancel its Expeditionary Combat Support System (ECSS) modernization project after spending US $1 billion on it. ECSS was intended to replace more than 240 outdated Air Force logistics computer systems, some over 40 years old, with a single, integrated system. The Air Force deemed the effort critical to the successful modernization of its antiquated and operationally costly logistics infrastructure. However, in April 2012 the Air Force’s comptroller told the US Senate Armed Services Committee, “We’re now approaching seven years since funds were first expended on this system…. I’m personally appalled at the limited capabilities that project has produced relative to that amount of investment.” The Air Read more
IT organizations worldwide use dashboards to provide managers with the key performance metrics they need to steer their organizations in the right direction and make important strategic business decisions. However, the data being measured must be meaningful for the dashboard to be valuable. Considerable effort and resources can be wasted tracking the wrong information. Dashboards need to be regularly reviewed to ensure they incorporate data from all relevant sources. For example, organizations must now incorporate and leverage the vast amount of data coming in through their various social media channels, as this data provides key information on trends that can affect an organization’s bottom line. So what is the secret to designing a dashboard that Read more