Knowing who is performing well in your organization — and why — are important factors in knowing what to do to improve. Traditionally, organizations have relied on subjective measures to answer questions of what is working and why it works. While sports and music are examples of the very few areas where it’s possible to isolate the contribution of an individual to the success of the “system”, the link between action and outcome is much murkier in most other areas. As Stefan Henningsson and Christian Øhrgaard point out in their recent article, Follow the Digital Trace: Turning Digital Artifacts into Digital Capital, most people contribute to success through a complex system of influencing conditions that Read more
Posts Tagged 'decision making'
The boundary between machine capabilities and what once seemed uniquely human has certainly moved over the years, justifying concerns that the relatively new field of roboethics addresses. Roboethics goes beyond job losses and looks at the impact of robotization on society as a whole; that is the major topic here. (I will address job losses at the end.) An algorithm can be unethical in both obvious and subtle ways. It could be illegal, as may have been the case with Volkswagen’s engine management algorithms for its “clean” diesel engines. It could be unethical in the sense that it violates a sense of fair play. More subtly, an algorithm could take on decision-making roles that a Read more
A frequent complaint we hear from Agile teams is that their self-organization is not respected and their manager routinely overrules their decisions. If you talk to the manager, he or she complains that the team doesn’t respect company policies anymore and makes decisions it’s not entitled to make. What seems to be a battle about power in many cases and like a confusion of self-organization with autonomy turns out to be an unfinished Agile integration into the organization. Last December, we discussed this topic at a workshop of the “Supporting Agile Adoption” program of the Agile Alliance from the perspective of decision making. Decision making has been a topic of management literature since at least the middle of Read more
By asking the CEOs of some of the most successful and influential companies in the world, such as GE and Google, a clear definition of innovation management emerges. The definition addresses the need to quickly and effectively implement organizational goals and objectives to remain competitive and the desire to strengthen advantages through the adoption of innovative ideas, products, processes, and business models. Enterprises facing increasing competition and the pressure of technological innovation are beginning to realize that to drive organic business growth and maintain a competitive advantage, they need to discover and implement innovation quickly and with great care to ensure maximum value. One-off innovations are moderately easy to take advantage of, but to create a pipeline of Read more
It should come as no surprise that decision making in some flavor or another is at the heart of nearly every business book, method, conference, and article. After all, especially in business, what are we trying to learn from the past if not the answer to “why” or “how did they do that?” Looking at any project or process technique, any analysis, any case study in nearly any topic, ultimately what we’re after is making sense of the means and the ends. Any metric, measure, and indicator is — when used properly — merely a trigger, tripwire, forecast or estimate of something on which to guide the path forward. All of project management can be Read more